Shipping & Returns
Lead times for some WhatAbout Custom Products are temporarily adjusted during national holidays observed in some of our production and fulfillment hubs.
Our production timelines may vary depending on the specific custom product. For each product, you can find a collapsible button labeled "Shipping," where both production and shipping timelines are clearly mentioned.
We listed our scheduled changes for impacted custom products. We hope this advisory helps you plan ahead and avoid any inconvenience. Let us know if you have any questions - just email us at email@example.com or send us a message here.
If you need to return your stock product order, just let us know here within 30 days of receiving your order. WhatAbout offers free returns on our stock products, and refunds are processed within 2-5 business days of receiving your return.
Please note that we don't accept returns on custom products (as is standard for personalised services), but we’ll do everything we can to help if there are any issues with your order - just reach out to us here within 30 days.